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This type of marketing is similar to e-bay. Your site pushes various good and services and in return, every lead earns you money. There’s much less work, fewer operating costs, it sells 24/7, and even better, it’s comparatively easy to pick up.

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Little children don’t pay much attention on giving particularly on holidays. They would rather receive than give. Buying dad a tie or a coffee mug just doesnt mean a lot to them. Young children love to make things, though, so here are some common crafts that kids make for Fathers Day that you could try.

Picture Frames ” Utilizing picture frames from discount or dollar shops, kids can use diverse paints and glitter glue to make it extraordinary and special. Simple yet meaning words such as “Happy Father’s Day” or “Dad, you’re the GREATEST!” or “My Dad is the Best Dad in the World” can truly make it special and a precious gift.

Hand-print T-Shirts “Using a plain t-shirt, all the children in the family pick a color of textile paint and place their hand-print on the shirt. Mom or older siblings can write special Fathers Day Gifts messages on the shirt, as well as put the kids names under the prints.

Colorful Coupons ” Try to figure out what Dad really needs and loves doing and then make homemade vouchers out of them. You can print them off your computer and have the young children color them. Keep in mind to make something that kids can actually do!

Original Neckties ” Why go buy dad a tie with a silly design on it? Just let your kids make one for him! With puffy fabric paints, kids can have a ball making dad his new neckwear.

Crafts for dad are easily seen in books and on the internet. If youd like to find crafts that children make for Fathers Day, those are good points to start searching.

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Bank of America Throws a Concert and Baseball Party

Whoever said that the banking industry is all about the money? They are into sports and music too.

Bank of America, which has been busy sponsoring major sports leagues such as the Major League Baseball, Little League Baseball, and even the national Baseball Hall of Fame, has decided to throw in a free concert last July 12 for baseball fans, featuring music icon Jon Bon Jovi. Aside from the concert, Bank of America has partnered with DHL and Mastercard to host the Major League Baseball All-Star Summer two days after the concert.

This clearly indicates that banks are not just financial institutions. Though in popular opinion the upcoming Jon Bon Jovi concert and the MLB All-Star Summer are but means to attract people’s attention to the bank’s already considerable presence, these events, or any other community activity the Bank of America sponsors, have their own sets of positive impacts.

Bank of America’s collaboration with other industries has not only boosted the bank’s public relations but has also helped in nurturing the community. Music and sports are part of people’s lives, as they generate jobs and opportunities aside from inspiration. Bank of America helps communities by making sure that industries like music and sports to name a few, thrive and survive.

Check out the Forbes profile on Courtney Ross.

Courtney Ross is the founder of the Ross School.

Learn more about Courtney Ross on the History of Corporate site.

How do you know if you are getting proper nutrition and that the Bodybuilding Supplements that you are taking are the right ones for you?

That was the question that I asked my nutritionist and he told me that my body had the answers. How did I feel? How were my workouts going? Did I recover quickly?

If I had positive answers to these questions then I had the answer to my questions. Yes, I was doing all of the right things for my body.

If the answers were no then I had work to do and some changes to make. Many people look to their local vitamin stores and nutrition stores when purchasing their supplements for bodybuilding.

You may actually find higher prices when you choose this route though. Now you can have the convenience of buying all your Bodybuilding Supplements over the internet from one of the many websites there is available to do so.

You can find lower prices most of the time, and you can also find a huge selection that you may not find at your local store. The internet is especially great when you know of a specific product you can no longer find at your local store, and would most likely be able to find on the internet.

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Watchit Media, Inc. Signs Agreement With Hawaiian Gardens Casino Cotelligent, Inc. (OTC BB: CGZT) announced today that Watchit Media, Inc., its wholly owned subsidiary, has added Hawaiian Gardens Casino, its first California-based card club client, to its long list of hospitality and gaming clients. Watchit is providing two new television channels to enhance the Hawaiian Gardens Casino player experience. Watchit Media will develop all of the content for the property’s thirty-two television screens to be aired through two channels for gaming, player tracker card and food and beverage promotions. Watchit Media began this project by producing original video footage of the property presenting an overview of the various games and food services enhancing the player experience. Hawaiian Gardens Casino has a history that began in 1995 when a referendum was approved to allow the casino to operate. The casino operation started in a trailer with five tables. The facility has expanded over the years to 150 gaming tables today. “We have a large repeat customer base, and an important way to communicate with them is through our television screens that are dispersed throughout the casino floor,” said Ron Sarabi, General Manager of the Hawaiian Gardens Casino. “I was not satisfied that we were only showing sports and soap operas on the screens. I felt there was much more we could do to take advantage of the fact our customers may spend five to six hours per day with us.” For complete Ron Sarabi and Hawaiian Gardens Press Release, visit Marketwire Online.

What I am about to tell you may seem very obvious - you may even say DUH!!! but the fact is, - many company’s forget the 3 R’s of good customer service- Respect your Customer, Take Responsibility for Your Actions and Products and give your Customers a Full REFUND when it just isn’t right. I promise you that if you follow these 3 simple rules you will never have to run after the same customer again!

Respect the customer! Just about as plain as the nose on your face Right? Wrong!

How many times have you been greeted in a less than courteous manner or worse yet- not at all!! Never lose the opportunity to make a great first impression- very rarely do you have a second chance to undo the damage done by that first encounter. No amount of advertising or even freebies, can make up for this faux pas. Remember it takes a customer 10 times of seeing your advertisement for it to become real to them. One customer has the power to tell 50 people how awful you are. That is a lot of damage control. That means that 50 people need to see your ad 10 times- that is 500 times each x 50 - are you reeling yet??? That translates into a lot of dough!!! Wouldn’t it be easier to be pay attention and be nice the first time around???

Customers- they are your business- You need them- they don’t need you. They are your most valuable commodity and it doesn’t take a lot for them to be disloyal- on the other hand- develop trust - and it won’t matter how much your product costs- they will still purchase Kraft over a no name. Why? Because they have been valued as a customer. Treat customers as you would like to be treated.

7 unhealthy attitudes of Disrespect

•Unprofessional greetings

•Staff who do not know company mission statement

•Staff who do not know the product

•Staff who do not understand that the customer is the only reason they are
getting a paycheck this week

•Management who don’t listen to staff on how to “fix” customer service

•Giving the front line staff the authority to “fix ” a customer problem on the spot

•Respect a customers time

Responsibility

•Company should be responsible for their product- all the parts and pieces should be there, and the product does what it says it does

•When you take responsibility for something you take back your power. If something is wrong with your service- admit it to the customer instead of blaming others

•The customer is always right. Don’t challenge them, remember what it took to bring them in the door- and how much it will cost you in reputation if they leave unhappy.

•Make sure your staff are creative and have the ability to make decisions on behalf of your organization so they have the power to make the customer happy. This may be as simple as being able to throw in a pen or better yet, take off the tax…

Refund-

•Nothing is worse than purchasing something that is not working and finding out that you have to have a credit note.

•IF this is your policy- make sure the customer KNOWS this before buying.

•Personally, I believe that a refund is more respectful to your client. You may not have another product that they WANT or NEED. To make them buy something they DON’T want just because you have their money- leaves a bad taste in their mouth and they will think twice before shopping at your establishment again.

•Be cheerful when you take returns…A consumer that can shop and safely know that you guarantee what you sell will be a return customer. They know that they can shop with confidence- if they make a mistake - you will help fix it by taking back the merchandise- this is very powerful and it is why people shop at large department stores - because they KNOW if it is not right it can be returned.

•Have your staff offer to help them find something that is more suitable. People don’t always know what you have to offer .Knowledgeable staff are your greatest asset and if they are able to match your products or services to the customer needs, you have created a customer for life!

These are customer service solutions that will affect your bottom line. Implement these ideas and you will see a shift begin. Your staff will have pride because they will be more knowledgeable as well as have the ability to HELP The customer will be happy knowing that you are there to SERVE them in a cheerful and timely manner

YOU will be happy because you won’t have to work so hard to get this same customer back in the door!

Frankie Picasso is an Entrepreneur and Customer Service Expert who has spent the past 20 years in Marketing and Customer Service consulting for both Public and Private Sector organizations. She is now a Motivational Speaker, Certified Master Trainer Coach in Leadership and Executive Business Coaching as well as a Professional Certified Life Coach with her company called Conversation with My Shoes.

“Rank is an appointed position. Authority is an earned condition. Rank is decreed from above. Authority is conferred from below. Authority vanishes the moment those who bestow it stop believing, respecting, or trusting their appointed boss, though they may defer out of fear.” Ted Levitt, Thinking About Management

There are many reasons that teams and organizations haven’t developed a culture of intense focus on their customers and partners. Some are management issues they don’t have the right tools and techniques or they haven’t established disciplined listening and response systems and processes. In these cases, managers don’t know how to become more customer and partner-focused. They don’t have the way.

But the root cause of poor or just mediocre customer service goes deeper. It has to do with will. Most managers don’t focus on their customers and internal/external partners because they’re too busy managing. They’ve become Technomanagers focused first on technology and management systems.

Technomanagers don’t want to serve, they want to control. They lord over and boss people. Technomanagers act as if (their words may say something very different) people (customers, partners, and everyone in their organization) serve their technology and management systems.

Psychologist and Forbes columnist, Srully Blotnick, spent twenty-seven years following the lives of 6,981 men. In his book, Ambitious Men: Their Drives, Dreams, and Delusions, he writes, “It’s difficult to say to someone, ‘I am your humble servant,’ and in the next breath hit them with, ‘but I am also your social superior’… 45 percent of all the ambitious and talented men we studied who failed did so because of difficulties directly connected with the simultaneous pursuit of these two goals.”

Effective leaders know that without disciplined management systems and leading edge technologies, outstanding service is nothing but a dream. But they act on a belief system that management systems and technology exist to serve people. This is an extension of the effective leader’s personal purpose built around the key service principle that success comes through serving others.

Servant Leadership

“I don’t know what your destiny will be, but one thing I know; the only ones among you who will be really happy are those who will have sought and found how to serve.” Albert Schweitzer

In 1977, retired AT&T Director of Management Research, Robert Greenleaf, published a philosophical leadership book that’s enjoying a resurgence because the world-leading retailer Wal-Mart has used his concepts so effectively in building their service culture. His book is called Servant Leadership: A Journey Into Legitimate Power and Greatness. It’s an inspiring and insightful book that points the way toward the involvement and empowerment movements we’ve seen in the last few years.

Greenleaf writes, “a new morale principle is emerging which holds that the only authority deserving one’s allegiance is that which is freely and knowingly granted by the led to the leader in response to, and in proportion to, the clearly evident servant stature of the leader…the servant-leader is servant first. It begins with the natural feeling that one wants to serve, to serve first (his emphasis). Then conscious choice brings one to aspire to lead.”

It’s another powerful paradox to be managed. On the one hand, leaders provide direction. They guide, influence, and persuade people on their team and throughout their organization. But once the cultural Context and Focus (vision, values, and mission) is clear, leaders continuously ask customers, external partners, and their internal partners how they can harness and improve the organization’s core technologies, processes, and systems to meet everyone’s needs. Then they put themselves in the management harness to establish goals and priorities along with the transformation and improvement plans that work to close the gaps between what is wanted and what is delivered.

Jim Clemmer is a bestselling author and internationally acclaimed keynote speaker, workshop/retreat leader, and management team developer on leadership, change, customer focus, culture, teams, and personal growth. During the last 25 years he has delivered over two thousand customized keynote presentations, workshops, and retreats. Jim’s five international bestselling books include The VIP Strategy, Firing on All Cylinders, Pathways to Performance, Growing the Distance, and The Leader’s Digest. His web site is http://www.clemmer.net/articles.